Collaborating closely with ABN AMRO Belgium’s HR department and the Management Team, we developed a highly interactive leadership programme tailored to the bank’s context, needs, and aspirations. The ultimate goal was to equip leaders across management levels with the necessary skills to navigate the challenges of leadership and help them become a source of inspiration for their teams.
Over a period of seven months, the programme took 75 participants on a journey of self-discovery and skills-building, exploring various facets of leadership. The main areas of focus were embracing change, inspiring and activating teams, communicating courageously, and providing support to help teams thrive. Participants were given practical tools and techniques for everyday topics such as delegating, having difficult conversations, providing feedback, and managing stress. We also worked on coaching skills for leaders and explored the power of storytelling in driving engagement and results.
The programme itself remained flexible throughout, allowing us to adjust it where necessary to better respond to questions and needs that arose. This kind of dynamic fine-tuning lets us build on feedback and observations to deliver the best possible result.
In order to enhance the effectiveness of the examples and exercises, we tailored them to the managers’ everyday experiences. This makes it easier to apply the learnings directly to real-life situations, thereby encouraging concrete behavioural change. We used a variety of interactive methods to keep the participants actively engaged, including role-plays, group discussions, individual and team assignments, as well as regular recaps of key learning points. Participants were also encouraged to make connections between what they were learning and their Insights Discovery Profile to further enhance their working relationships.
Between programme sessions, we wanted to maintain the learning momentum and also make sure we could address any specific questions and challenges that arose. To do this, we provided individual coaching sessions and peer-to-peer coaching opportunities. These offered managers the chance to share success stories and address any challenges encountered when applying the new techniques.
Overall, the programme was designed to provide a comprehensive and personalised leadership experience that allowed the participants to grow and develop their skills in a supportive and engaging environment.